Engineer to Founder: The Critical Mindset Shift Most Developers Miss

Have you ever tried to teach a fish to see water?

That's what it feels like trying to explain the business side of technology to someone who's spent their entire career writing code. I know because I was that fish.

After working with hundreds of founders, I've noticed a pattern: technical leaders often struggle with a fundamental mindset shift when moving from engineering to leadership.

This shift isn't just important—it's essential for survival.

I recently had the interviewed Abhishek Ray. Abhishek made the leap from staff engineer at Robinhood to founder of Opslane, a YC-backed startup that helps developers fix gnarly front-end bugs.

His journey mirrors what I've experienced multiple times building and scaling SaaS companies. That painful transition from "I build things" to "I build businesses" requires a complete rewiring of your brain.

Let me walk you through the critical mindset shifts that make or break technical founders.

The Empathy Awakening

When Abhishek worked at Robinhood, he did what most infrastructure engineers do—focused on making systems faster, more reliable, and more scalable. But something was missing.

This disconnect is common in larger organizations. Engineers work several layers removed from actual users, writing code that meets technical requirements without truly understanding the human problems they're solving.

At Robinhood, Abhishek had no idea how his work impacted the business or improved the lives of end users. He was focused on making servers faster and more reliable, but couldn't connect those improvements to actual customer outcomes.

As a Founder, his perspective changed dramatically. He now regularly talks with customers, watches session recordings to see how people interact with his product, and feels genuine frustration when users encounter problems. He discovered firsthand how important customer obsession truly is.

The first critical shift: You must develop deep empathy for your users.

Without this, you'll build technically impressive features that nobody wants or needs. As a founder or CTO, your job isn't just to ship code—it's to solve real problems for real people.

Code Is a Means, Not an End

Here's a statement that might make some developers uncomfortable:

Perfect code doesn't matter if it doesn't solve a business problem.

Abhishek admitted that he previously took great pride in writing perfect code. Like many engineers, he treated his code as his "baby" and focused on making it perfect from day one. Now he understands that code is still important, but it's just a means to an end.

At my first company, VinSolutions, and later at Stackify, I had to constantly remind myself and my team that we weren't building software—we were building products that solved problems.

The distinction is critical.

Engineers often optimize for technical elegance.

Founders must optimize for business outcomes. That perfectly architected system means nothing if customers aren't buying.

The Challenge of Context Switching

One of the hardest parts of being a technical founder? The constant mental gear-shifting.

Abhishek struggles with context switching between building and selling. He knows his first priority should be hiring someone to focus on building so he can concentrate fully on selling. This is a common challenge for technical founders.

I've experienced this same pain. When I was building my companies, my brain would constantly pull me back to engineering problems.

It's my comfort zone. It's where I feel competent.

But the brutal truth is:

You can hire someone to write code. You can't hire someone to be the founder.

The sooner you can get yourself out of the code and focused on sales, marketing, and customer development, the better chance your company has at survival.

The Sales & Marketing Reality Check

If there's one thing that hits technical founders like a ton of bricks, it's this:

Building a great product is the easy part. Getting customers is hard.

Abhishek learned quickly that building is just a small part of what a founder does. He referenced a common saying in the startup world: first-time founders focus on product, second-time founders focus on distribution.

At Stackify, it took us nearly three years to figure out our go-to-market strategy. We eventually succeeded with content marketing and SEO, but the journey was painful.

Technical founders often approach sales and marketing as an afterthought, assuming a great product will sell itself. It won't.

You must embrace the discomfort of selling. Block time on your calendar for customer calls. Force yourself to do the outreach. It gets easier with practice.

The Value Perception Shift

One of Abhishek's most profound realizations was about how engineers perceive value. Most engineers don't understand what value they're adding to the business. The engineers most valued by the business are those adding the most business value—not necessarily those solving the most interesting technical problems.

This shift in thinking—from technical contributions to business value—separates the successful technical leaders from those who remain purely in engineering roles.

Infrastructure work is important, but it's an operational expense. Product innovation that drives revenue is what keeps a business alive.

As a technical founder, you quickly learn that businesses exist to solve problems for customers. Your role exists to add value to the business. If you're not adding value to the business, you're not doing your job effectively.

Why This Matters Now

In today's tech landscape, the lines between engineering and business are blurring. Companies need technical leaders who understand both worlds.

The most successful CTOs and technical founders I know have made this transition. They can speak the language of both engineers and executives. They make technical decisions based on business outcomes, not just technical merit.

If you're a senior engineer or architect aspiring to leadership, start developing these skills now:

  • Talk to customers directly whenever possible

  • Understand your company's business model inside and out

  • Learn to articulate technical decisions in business terms

  • Practice prioritizing based on user impact, not technical interest

The journey from engineer to entrepreneur (or technical leader) is challenging but rewarding. Abhishek noted that he's experienced more professional growth in the past six to nine months than at any other point in his career.

Making this mindset shift doesn't mean abandoning your technical skills. It means building on them to create something even more valuable—the ability to transform technical possibilities into business realities.

That's the true superpower of effective technical leadership.

Want the full story? This article is based on my latest Product Driven episode.

🎥 Watch the full episode: Mindset Shift Needed to Go From Writing Code to Running Business with Abhishek Ray

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Matt Watson is the host of Product Driven and co-founder of Full Scale, a global staffing company that helps businesses build and scale their engineering, finance, marketing, and admin teams. A three-time founder, he grew VinSolutions to $30M ARR before a $150M exit, later sold Stackify in 2021, and continues to share insights from his entrepreneurial journey through his podcast and this newsletter.

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