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Traditional Outsourcing is Broken: Why Modern Companies Are Switching to Staff Augmentation
Companies are transforming their global hiring strategy from traditional outsourcing to direct team integration, and why it matters for your bottom line.
Imagine hiring a developer who works directly with your team, shares your company culture, and feels like a true employee – except they're halfway around the world and cost 70% less.
Sounds too good to be true? It's not.
This is the reality of modern staff augmentation, and it's revolutionizing how companies build global teams.
I recently sat down with Yoni Kozminski, founder of MultiplyMii, to dive deep into this transformation.
Yoni's journey is fascinating – he discovered the power of global hiring while working with high-caliber talent for brands like Sony, MasterCard, and Mercedes-Benz. What started as hiring a single project manager in the Philippines evolved into a business that's helping companies worldwide tap into global talent pools.
What makes our conversation particularly interesting is that Yoni and I approach this from different angles.
While Full Scale focuses on software development, MultiplyMii helps companies hire for everything from digital marketing to operations. Yet we've both reached the same conclusion: traditional outsourcing is broken, and there's a better way.
🎥 Want to dive deeper? Watch my full discussion with Yoni about global hiring strategies. You'll discover how companies are building successful integrated teams, the surprising truth about talent availability in emerging markets, and practical tips for making global hiring work for your business. Plus, Yoni shares some incredible insights about how the Philippines is transforming from a call center destination into a hub for high-skilled talent. Watch the full video on the YouTube.
The Problem with Traditional Outsourcing
Traditional outsourcing is broken. I've seen it firsthand through my experience building Stackify and now Full Scale.
When companies use traditional outsourcing, they write up requirements, hand them to a vendor, and hope for the best. The vendor acts as a black box – you never really know who's working on your project or if they're actually the people they claim to be.
This creates a massive disconnect between your team and the developers.
The Staff Augmentation Revolution
Staff augmentation fixes these fundamental problems by making offshore developers true members of your team.
At Full Scale, we discovered that the key to success is direct integration. Our developers use our clients' Slack, Microsoft Teams, and email systems. They attend standup meetings and collaborate directly with the team.
They're not hidden behind project managers or account executives.
Why Project Managers Shouldn't Be Middlemen
Here's a counterintuitive truth: having project managers act as middlemen actually reduces productivity.
Some companies force all communication to go through project managers. This creates bottlenecks and prevents real relationships from forming between teams.
Instead, we provide product managers as enablers, not barriers. They help with roadmaps, planning, and release schedules – but they never block direct communication between the client and developers.
Building Long-Term Relationships
The real magic happens when you treat offshore developers like real employees, not temporary contractors.
In my experience building Full Scale, some of our clients have worked with the same development teams for over five years. This longevity creates deep institutional knowledge and strong working relationships.
This is impossible with traditional outsourcing where developers often come and go without warning.
The Security and IP Advantage
One of the biggest concerns with traditional outsourcing is intellectual property protection.
Staff augmentation through a US-based company provides clear legal frameworks for IP protection. At Full Scale, we conduct police and NBI (National Bureau of Investigation) background checks on all employees.
This gives our clients peace of mind that their code and intellectual property are protected.
The Cost-Benefit Reality
Traditional outsourcing often seems cheaper on paper. But when you factor in the hidden costs of miscommunication, turnover, and quality issues, staff augmentation usually wins.
For example, one of our clients at Stackify was able to hire three Full Scale developers for the price of one US-based developer. The key difference? These developers became long-term team members who understood our product and culture deeply.
Making the Transition
Transitioning from traditional outsourcing to staff augmentation requires a mindset shift. Here's what you need to know:
Focus on building relationships, not just completing tasks
Enable direct communication between all team members
Treat offshore developers as full team members
Invest in proper onboarding and integration
Use the same tools and systems across your entire team
The old model of throwing requirements over the wall to an offshore team is dead. Modern companies need integrated global teams that work together seamlessly.
The Bottom Line
Traditional outsourcing might work for simple, isolated tasks. But if you're building complex software or want to scale your team effectively, staff augmentation is the future.
It's not just about saving money – it's about building a more effective, integrated, and scalable team.
I've seen this transformation firsthand at Full Scale, where our clients consistently report higher satisfaction and better outcomes compared to their previous outsourcing experiences.
The future of global hiring isn't about outsourcing work – it's about augmenting your team with talented professionals who just happen to work in a different country.
Are you ready to move beyond traditional outsourcing? Let's talk about how staff augmentation could transform your team.
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